Last Updated: July 24, 2026

This Privacy Policy describes how Frointo (“Frointo,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit https://www.frointo.com/, make a purchase, contact us, or otherwise use our website and related services collectively, the “Services”.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described in this policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with Frointo and may include:

• Contact information: Your name, email address, telephone number, billing address, shipping address, and other contact details.
• Order and commercial information: Products viewed or purchased, order history, transaction records, returns, refunds, shipping details, and shopping preferences.
• Payment information: Payment method, billing details, payment status, and limited transaction information provided by our payment processors. Frointo does not store your full credit or debit card number.
• Account information: Login details, saved addresses, order history, and account preferences if you create a customer account.
• Customer support information: Information included in emails, telephone calls, return requests, reviews, feedback, photographs, or other communications you send to us.
• Device and network information: IP address, browser type, device type, operating system, language settings, time zone, cookie identifiers, and similar technical information.
• Website usage information: Pages viewed, links clicked, searches, referring pages, browsing activity, session information, and interactions with our website or advertisements.
• Marketing information: Your communication preferences and information about how you interact with marketing emails, advertisements, or promotional content.
• Approximate location information: General location inferred from your IP address or other technical information.
• Inferences: Preferences or interests inferred from your purchases, browsing activity, or interactions with our Services.

We ask that you provide only the personal information reasonably necessary for your request, purchase, or interaction with Frointo.

2. Sources of Personal Information

We may collect personal information from:

• You directly, including when you place an order, create an account, contact us, request a return, or subscribe to marketing communications
• Your device or browser through cookies, pixels, log files, and similar technologies
• Shopify and other companies that support the operation of our store
• Payment providers, including PayPal when selected at checkout
• Shipping carriers and order-service providers
• Analytics, advertising, and marketing partners
• Fraud-prevention, security, and identity-verification providers

3. How We Use Personal Information

We may use personal information to:

• Process payments and complete transactions
• Process, fulfill, ship, and deliver orders
• Provide order confirmations, shipping updates, and customer support
• Manage returns, refunds, disputes, and chargebacks
• Create and maintain customer accounts
• Personalize and improve our website, products, and customer experience
• Measure website performance and understand how customers use the Services
• Send marketing communications where permitted by law and consistent with your choices
• Measure advertising performance and provide relevant advertising where permitted
• Detect, investigate, and prevent fraud, security incidents, unauthorized transactions, and other harmful activity
• Comply with legal, tax, accounting, regulatory, and recordkeeping obligations
• Enforce our policies and protect the rights, property, and safety of Frointo, our customers, and others
• Respond to privacy requests, complaints, legal claims, or government inquiries

4. Shopify and Payment Processing

Our online store is hosted by Shopify. Shopify processes certain personal information to provide ecommerce hosting, checkout, security, fraud-prevention, analytics, and related platform services.

Payments are processed by Shopify-supported payment providers or by the payment method selected at checkout, including PayPal where applicable.

Frointo does not store your full credit or debit card number. Payment providers process payment information according to their own privacy policies, security practices, and legal obligations.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve the Services.

These technologies may include:

• Essential technologies: Required for checkout, fraud prevention, account access, security, shopping-cart functions, and other core website operations.
• Functional technologies: Used to remember preferences and improve website features.
• Analytics technologies: Used to understand website traffic, customer interactions, and website performance.
• Advertising technologies: Used to measure advertisements, attribute conversions, limit repeated advertising, or provide more relevant advertising where permitted.

You may manage certain cookie choices through our cookie banner or available privacy settings. You may also configure your browser to block or delete cookies. Blocking essential cookies may prevent some parts of the website, including the shopping cart or checkout, from functioning correctly.

6. Analytics and Advertising

We may use analytics and advertising services such as Google Analytics, Google Ads, and Pinterest advertising tools when these services are enabled on our website.

These services may use cookies, pixels, device identifiers, IP addresses, page-view information, purchase or conversion events, and interactions with our website or advertisements to:

• Measure website traffic and performance
• Understand how customers interact with our Services
• Measure advertising effectiveness and conversions
• Build or measure advertising audiences
• Provide or personalize advertising where permitted by law

Where required by applicable law, non-essential analytics or advertising technologies will be used based on your consent or available privacy choices.

Google, Pinterest, and other advertising providers process information according to their own privacy policies and account settings.

7. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

• Shopify: To host and operate our online store, checkout, security features, and related services.
• Payment providers: To authorize payments, process transactions, issue refunds, and prevent payment fraud.
• Shipping and order-service providers: To process, ship, track, and deliver orders or returns.
• Technology and security providers: To maintain our website, prevent fraud, secure our systems, and provide customer support tools.
• Analytics and advertising partners: To measure website activity, advertising performance, and marketing campaigns, subject to applicable privacy choices.
• Professional advisers: Such as accountants, legal advisers, insurers, or consultants when reasonably necessary.
• Government or legal authorities: When required by law, legal process, court order, or a valid government request.
• Business transaction recipients: In connection with a possible or completed sale, transfer, merger, financing, restructuring, or other change involving all or part of the business, subject to applicable law.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where they independently determine their processing purposes under applicable law.

8. Sale, Sharing, and Targeted Advertising

Frointo does not sell personal information in exchange for money.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Our use of certain advertising, analytics, pixels, or marketing technologies may be considered a sale or sharing of personal information or processing for targeted advertising under those laws.

The categories of information that may be disclosed for these purposes include:

• Identifiers, such as cookie or device identifiers
• Internet or electronic network activity
• Commercial information, such as product views or purchase activity
• Approximate location information
• Inferences about preferences or interests

The recipients may include analytics, advertising, and social-media partners such as Google or Pinterest when their services are enabled.

Where applicable, you may opt out by using the “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” link available through our website, adjusting your cookie choices, or emailing hello@frointo.com with the subject line “Privacy Opt-Out Request.”

You may also use a legally recognized browser-based opt-out preference signal, such as Global Privacy Control, where supported and required by applicable law.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

9. Marketing Communications

Where permitted, we may send promotional emails or other marketing communications based on your consent or another lawful basis.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the message or by contacting hello@frointo.com.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages about orders, payments, shipping, returns, refunds, security, or customer service requests.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete orders and provide customer support
• Maintain transaction, tax, accounting, and business records
• Process returns, refunds, disputes, or chargebacks
• Prevent fraud and maintain security
• Comply with applicable legal and regulatory obligations
• Establish, exercise, or defend legal claims

The retention period may vary depending on the type of information, the nature of our relationship with you, applicable legal requirements, and whether the information is needed to resolve a dispute or enforce an agreement.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any customer-account credentials and for notifying us if you believe your account or personal information has been compromised.

12. U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Confirm whether we process your personal information
• Request access to or a copy of certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a portable copy of certain personal information
• Opt out of the sale or sharing of personal information
• Opt out of targeted advertising or certain profiling activities
• Limit certain uses or disclosures of sensitive personal information where applicable
• Appeal a decision regarding a privacy request where applicable
• Receive equal service and pricing without unlawful discrimination for exercising a privacy right

These rights are subject to verification, legal limitations, and exceptions. We may retain certain information when required for transaction records, security, fraud prevention, legal compliance, or the establishment or defense of legal claims.

13. California Privacy Notice

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, correct, delete, and obtain information about certain disclosures of personal information, as well as the right to opt out of sale or sharing.

The categories of personal information we may have collected during the preceding 12 months are described in Section 1. The sources, purposes, and categories of recipients are described in Sections 2, 3, 7, and 8.

Frointo does not sell personal information for money. Certain advertising or analytics activities may be considered “sharing” or “sale” under California law even when no money is exchanged.

California residents may exercise an applicable opt-out right through the “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” link available on our website, through a recognized opt-out preference signal, or by contacting us.

14. Submitting a Privacy Request

To submit a request to access, correct, delete, obtain, or opt out of certain processing of personal information, email hello@frointo.com with the subject line “Privacy Request.”

Please include enough information for us to understand and process your request. We may need to verify your identity before completing the request.

You may use an authorized agent to submit a request where permitted by law. We may request evidence of the agent’s authority and may still need to verify your identity directly.

If applicable law provides a right to appeal our decision, you may email hello@frointo.com with the subject line “Privacy Appeal” and explain why you believe the decision should be reconsidered.

15. EEA, United Kingdom, and International Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar privacy protections, we may process personal information under one or more of the following legal bases:

• Performance of a contract: To process and fulfill your order or provide requested services.
• Consent: For certain marketing, advertising, analytics, or cookie activities where consent is required.
• Legitimate interests: To operate and improve our business, provide customer support, prevent fraud, and maintain security where those interests are not overridden by your rights.
• Legal obligations: To comply with applicable tax, accounting, regulatory, or legal requirements.

Depending on applicable law, you may have rights to access, correct, erase, restrict, or object to processing; receive a portable copy of your information; withdraw consent; and lodge a complaint with the appropriate data-protection authority.

Withdrawing consent does not affect the lawfulness of processing completed before consent was withdrawn.

16. International Data Transfers

Frointo is based in the United States. Shopify and other service providers may process or store personal information in the United States, Canada, or other countries where they or their service providers operate.

These countries may have privacy laws that differ from the laws in your place of residence. Where required, appropriate contractual or legal safeguards may be used for international transfers.

17. Children’s Privacy

The Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact hello@frointo.com so that we can review the request and take appropriate action.

18. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, Services, legal requirements, or other operational reasons.

When we update this policy, we will revise the “Last Updated” date displayed at the top of the page. Where required by law, we may provide additional notice of material changes.

20. Contact Information

If you have questions, concerns, complaints, or privacy requests, please contact us:

Store Name: Frointo

Website: https://www.frointo.com/

Email: hello@frointo.com

Phone: +1 361-210-8280

Business Address:
614 W 1st St
Beeville, TX 78102
United States

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (Central Time, CT)
Sunday: Closed