Last Updated: July 23, 2026

Thank you for visiting Frointo. We are available to assist with questions about products, sizing, orders, payments, shipping, tracking, returns, refunds, privacy, and other store-related matters.

Please contact us using the information below. Providing complete and accurate details will help us review your inquiry more efficiently.

Contact Information

Store Name: Frointo

Website: https://www.frointo.com/

Email: hello@frointo.com

Phone: +1 361-210-8280

Business Address:
614 W 1st St
Beeville, TX 78102
United States

Customer Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM (Central Time, CT)
Sunday: Closed

Messages received outside our support hours will be reviewed during the next available support period. Response times may be slightly longer during holidays, promotional events, or periods of unusually high inquiry volume.

How We Can Help

You may contact Frointo for assistance with:

• Product information and sizing questions
• Order confirmation, changes, or order status
• Shipping and tracking information
• Damaged, defective, or incorrect items
• Return and refund requests
• Payment or billing questions
• Privacy and personal information requests
• General feedback about your shopping experience

Order-Related Inquiries

For assistance with an existing order, please include the following information in your message:

• Your full name
• Your order number
• The email address used to place the order
• A clear description of your question or concern
• Relevant photographs if the item is damaged, defective, or incorrect

For your security, please do not send your full credit card number, card security code, online banking password, or other sensitive payment credentials by email or telephone.

Returns and Refunds

Frointo’s authorized return address is the same as the business address listed above. However, all returns must be requested and approved before merchandise is sent.

To request a return, email hello@frointo.com with your order number, the item you wish to return, and the reason for the return.

If your return is approved, we will provide return authorization and detailed return instructions. Packages sent without prior return authorization may not be accepted or processed.

Please review our Return & Refund Policy for complete information about return eligibility, return shipping costs, non-returnable items, restocking fees, and refund processing.

Privacy Requests

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

To submit a privacy request, email hello@frointo.com with the subject line “Privacy Request.” We may need to verify your identity before completing the request.

Please review our Privacy Policy for additional information about how Frointo collects, uses, shares, and safeguards personal information.